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General Questions
What is Xcelerator IP?
What type of customer is right for Xcelerator IP?
What are the main benefits of having an “all-in-one” solution?
Is Xcelerator IP difficult to install?
What are the certification requirements for dealers who want to sell Xcelerator IP?
Is SIP trunking supported on the Xcelerator IP?
What providers support SIP trunking services for Xcelerator IP?
Which CODECS are supported?
Can Xcelerator IP serve as a wireless LAN?
Does Xcelerator IP have an integrated firewall?
Can Xcelerator IP be networked to other sites?
What features are supported across networked systems?
Is fax detection available with Xcelerator IP?
Is Music On Hold (MOH) supported by Xcelerator IP?
Is Internal Paging supported by Xcelerator IP?
Is External Paging supported by Xcelerator IP?
Is conference calling supported by Xcelerator IP?
Is PSTN backup supported by Xcelerator IP?
Can a user manage Xcelerator IP remotely?
How are software upgrades managed for Xcelerator IP?
How does a user backup Xcelerator IP configuration and voice prompts?
How do PC clients and IP2007 phones connect to Xcelerator IP?
What security features does Xcelerator IP offer?
How does a user route a call to a particular client station based on the DID number?
How does Xcelerator IP support contact lists?
Integrated Voice Messaging
What kind of voice messaging system is available with Xcelerator IP?
What is the capacity and scalability of the Xcelerator IP voicemail system?
What happens if a user exceeds the 4-hour limit?
How can a user increase the storage capacity for voicemail?
How many voicemail boxes are supported?
How can a user route voicemail messages to an email inbox?
Is the message deleted from the user mailbox when using the voice message export function?
How does a user create customized voice prompts for the Auto Attendant?
How do the voice prompts handle multiple languages?
Is there any visual indication on the telephone when there is a voice mail message?
Xcelerator IP Endpoints
What endpoints are supported by Xcelerator IP?
Are these Xcelerator IP endpoints interchangeable with other Vertical platforms?
Does IP2007 desk phone come with a power adapter?
Is 802.3af Power Over Ethernet (PoE) supported on the Xcelerator IP and IP2007 telephones?
Is the phone wall or desk mountable?
Does the IP2007 support a headset?
Can I use the IP2007 phone at my home and connect to Xcelerator IP in the office?
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